The Sales Support Administrator will support SHP’s Sales Department and be the liaison between the Sales Department and the Contracts Department.
Candidate must be comfortable in a dynamic sales environment and skilled in engaging with clients to assess and document their needs.
Responsibilities Include but are not limited to:
Scheduling sales presentations with clients and timely follow up.
Providing support in drafting a high volume of standard client agreements accurately.
Performing initial qualification of inbound leads to set up next step (send materials, set up demo, etc.).
Proactively communicating with clients to keep the sales process moving.
Managing client agreements (paperless) according to established file maintenance protocol.
Effortlessly navigating the CRM systems to manage sales leads through closure.
Owning CRM system maintenance which includes updating records, obtaining missing information and gathering insights on prospects and targets.
Helping with the logistics of SHP attended trade shows and conferences in partnership with the marketing coordinator.
Assisting the Sales Department in any other coordination tasks critical to closing business.
Ability to set priorities, meet deadlines, and manage multiple projects.
Skills/Experience
Strong sales support in a highly energized environment.
Knowledge of contract terms, and verbiage.
Process and results driven.
Healthcare industry experience (preferred).
Independent worker yet comfortable as part of a team.
Ability to learn new software tools quickly.
Excellent communication and interpersonal skills.
Must have a strong working knowledge of Windows, MS Office (Word, Outlook, and Excel) and some knowledge of Microsoft Dynamics CRM system.
Qualifications:
2-4 year college degree in relevant disciplines (sales, marketing, general business; other disciplines may work with strong interest in sales).
1-2 years of sales support experience.